Your Team, Our People

Our team is made up of experienced, responsive problem-solvers – carefully selected and empowered to deliver real results. Whether it’s your first call or your hundredth order, you’ll always talk to someone who knows their stuff and is ready to help.

Leadership & Corporate Team

Rachel McGrath

Chief Executive Officer
Learn more about Rachel

As CEO of Tower Products, Rachel focuses on long-term growth and innovation. While the leadership team oversees day-to-day operations, she concentrates her efforts on strategic initiatives including marketing, product development, acquisitions, and finance. Her background bridges deep technical expertise with commercial insight, driving Tower’s continued success in the pressroom chemistry space. Rachel holds a B.S. and M.S. in Mechanical Engineering from MIT and an MBA from Harvard Business School.

Matt McGrath

VP, Transformation
Learn more about Matt

Matt McGrath is Vice President of Transformation at Tower Products. In this role, he is focused on ensuring Tower scales in a way that preserves reliability, responsiveness, and consistency for our dealer and printer customers. Matt brings nearly 15 years of experience in management consulting and merger integration to the Tower team, he holds an MBA from the Tuck School of Business and is a graduate of Trinity College, Dublin.

Frank Newman

Vice President of Operations
Learn more about Frank

Frank leads all elements of Operations at Tower Products. He focuses on delivering consistent quality and performance across manufacturing operations, supporting Tower’s mission to be a trusted partner in pressroom chemistry.

With a degree in Mechanical Engineering and over 36 years of experience in the Graphic Arts industry, Frank brings deep technical knowledge and hands-on leadership to the team.

John Starr

Product & Pricing Manager
Learn more about John

As Product & Pricing Manager, John focuses on developing smart pricing strategies and a well-curated product offering—ensuring Tower delivers exceptional value to partners and customers in a dynamic industry. He applies a strong background in data analysis and hands on experience in sales, account management, and operations. John holds an MBA from Baruch College and is a graduate of the University of St. Andrews.

Josh Montcastle

Vice President of Print Industry Sales
Learn more about Josh

As Vice President of Print Industry Sales, Josh leads Tower Products’ strategic growth initiatives, bringing sales leadership experience across digital and offset platforms. With a background rooted in real-world print operations, he understands the performance and margin pressures shaping today’s market. He partners closely with industry partners to deliver solutions that enhance efficiency, reduce waste, and strengthen long-term profitability

Chelsea Phillips

Customer Service Manager
Learn more about Chelsea

Chelsea Phillips brings nearly a decade of customer service leadership experience, driven by a people-first approach. She is dedicated to building accountable, supportive teams focused on trust, clear communication, and continuous growth. Chelsea is passionate about delivering exceptional service, lasting customer relationships, and elevated standards that help both our customers and Tower Products thrive.

Sales Team

Territory Map

Meet Your Sales Rep!

Ken Aikin

Technical Sales Representative
Learn more about Ken

Ken is Tower’s Southeast Technical Sales Representative. He is an expert in mechanical diagnostics, color management, and workflow optimization, and provides technical advice and troubleshooting to Tower’s pressroom customers and our dealer partners. Ken began his journey as a press operator over forty years ago – this technical background gives him the ability to troubleshoot complex issues and be a trusted problem-solver for his clients.

Dennis Johnson

Technical Sales Representative
Learn more about Dennis

Dennis is Tower’s Midwest Technical Sales Representative. He is an expert in pressroom equipment and chemistry and provides technical advice and troubleshooting to Tower’s pressroom customers and our dealer partners. Dennis brings over forty years of experience in all elements of the printing industry, beginning as a press operator and later as a technical product manager and sales representative.

Steve Kanon

Technical Sales Representative
Learn more about Steve

Steve is Tower’s Mountain Region Technical Sales Representative. He is an expert in pressroom equipment and chemistry and provides technical advice and troubleshooting to Tower’s pressroom customers and our dealer partners. Steve brings over forty years of experience in all elements of the printing industry, beginning as a press operator and later as a technical product manager and sales representative.

Chris Schwab

Senior Inside Sales Representative
Learn more about Chris

Chris is a Senior Inside Sales Representative at Tower Products. She maintains strong relationships with our dealer partners across the US, providing product advice, assisting with purchasing, and coordinating technical support when needed. Chris has expert knowledge of fountain solutions, washes, and specialty products, and has been a member of the Tower team for over 25 years.

Kristin Kott

Business Development
Learn more about Kristin

Kristin has over 15 years of experience in product and business development, with a background in PPE, automotive, print, and sustainability. Known as the “Queen of Wipes,” she’s led and consulted for top wipe brands. She is the president of the Michigan chapter of “LinkedIn Local” and advocates for going plastic-free – wipes included – within the next decade.

Greg Rose

Sales Director, Coatings & Silicones
Learn more about Greg

Following Nova Pressroom Products’ merger with Tower Products, Greg now leads sales for Tower’s Coatings and Silicones division. With over 15 years of leadership at Nova – including roles as CEO, VP of Sales, and Sales Manager – he brings deep expertise in strategic growth, market expansion, and high-performance chemical solutions. Greg holds a BSBA from The Ohio State University.

Josh Montcastle

Vice President of Print Industry Sales
Learn more about Josh

As Vice President of Print Industry Sales, Josh leads Tower Products’ strategic growth initiatives, bringing sales leadership experience across digital and offset platforms. With a background rooted in real-world print operations, he understands the performance and margin pressures shaping today’s market. He partners closely with industry partners to deliver solutions that enhance efficiency, reduce waste, and strengthen long-term profitability

James Thoele

Technical Sales Representative
Learn more about James

James is a Senior Operations Executive with over 40 years of experience in commercial printing, ink manufacturing, business development, and technical sales. He is known for improving operational performance, reducing costs, leading strategic change, and solving complex technical challenges across print and packaging organizations. His expertise spans domestic and international manufacturing of oil-based, flexographic, and energy-curable inks. James spent more than 20 years with Van Son Printing Inks, where he led Technical and Manufacturing Operations and served as Managing Director of Technical Sales for North America. He also holds multiple industry certifications and specialized international technical training.

Alberto Benitez

Director of National & Dealer Accounts
Learn more about Alberto

Alberto serves as Tower’s Director of National and Dealer Accounts, bringing more than 25 years of experience in the printing industry. Over the course of his career, he has worked with Fortune 500 printing manufacturers, supporting both dealer networks and national account relationships.

Originally born in Colombia and raised in Connecticut, Alberto combines deep industry knowledge with a relationship-first approach. He is known for building strong, lasting partnerships and for taking the time to truly understand each customer’s business needs. His experience and collaborative style help Tower strengthen connections with Dealers and National Accounts across North America, as well as Central and South America.

Easton Site Team

Kelly Mauro

Finance Administrator
Learn more about Kelly

Kelly is Tower’s Easton Site Financial Controller. Since joining Tower in 1998, she has continuously expanded her skill set through ongoing education and professional development. Kelly ensures that all financial operations – including accounts payable, receivable, and invoicing – are accurate, timely, and up to date, helping maintain the financial integrity and efficiency of Tower’s day-to-day operations. She is a graduate of Allentown Business School and Berkley Business School.

Chas Gunderman

Director of Production
Learn more about Chas

As Director of Production at Tower Products, Chas oversees the entire production department, as well as shipping and inventory control. He brings a solid foundation in operations and logistics, and has been critical in building Tower’s reputation for reliability and performance during his 39 years with Tower Products.

Jason Conover

Product Supervisor, Easton
Learn more about Jason

As Production Supervisor at Tower Products Easton, Jason oversees our blending room operations, including batch scheduling, production, and ensuring product quality. He plays an integral role in training Tower’s production team and ensuring a safe working environment for everyone., and team training & safety. Jason has been critical in building Tower’s reputation for reliability and performance during his 35 years with Tower Products.

Kenny Yeager

Shipping Manager, Easton
Learn more about Kenny

As Shipping Manager of Tower’s Easton site. Kenny manages all shipping and receiving procedures, from truck documentation to organizing with truck carriers and warehouse staff. He will be the liaison for internal procedures and its external transport system. Kenny brings over 22 years of management capability to the team at Tower Products.

Jacksonville Site Team

Veda Harless

Finance Administrator
Learn more about Veda

Veda is Tower’s Jacksonville Site Financial Controller. She ensures that all financial operations – including accounts payable, receivable, and invoicing – are accurate, timely, and up to date, helping maintain the financial integrity and efficiency of Tower’s day-to-day operations. Veda brings extensive experience in small business finance and office management, and holds a BGS from Jacksonville University.

Juran “Red” Sampson

Operations Manager, Jacksonville
Learn more about Juran

As Operations Manager of Tower’s Jacksonville site, Red oversees production and warehouse operations of the Jacksonville facility. He ensures a safe and efficient production environment and delivers the high-quality products that Tower is known for. Red has more than 20 years of chemical blending & warehousing experience and holds an AS degree in Electronics Technology.

Holly Paul

Materials Manager
Learn more about Holly

Holly is Tower’s Jacksonville site Materials Manager, responsible for purchasing and inventory control.  Holly strives to keep inventory in the supply chain at effective levels to meet customer demands, minimize costs and optimize efficiency.  Holly has 42 years of experience in the Graphic Arts Industry.

Daniel Badger

Compliance and Technical Officer
Learn more about Daniel

Daniel leads implementation of Tower’s safety and quality control programs. In this role, he develops safety protocols, operating procedures, and quality control methods to ensure that Tower’s operations meet or exceed industry best practice. Daniel also brings to Tower a background in chemistry, and provides support in formulation and trouble-shooting for our product lines.

Eric Krech

Shipping Manager, Jacksonville
Learn more about Eric

As Shipping Manager of Tower’s Jacksonville site, Eric manages all aspects of the shipping and receiving processes, from documentation to coordinating with carriers and the warehouse staff. He is part of the link between Tower’s internal operations and its external delivery network. Eric brings over 25 years of management experience to the Tower team.