Privacy Statement

Effective Date: January 2025

Your privacy is important to us. At Tower Products LLC (“Tower Products,” “we,” or “us”), we value the trust you place in us when you visit our website or interact with us, and we are committed to protecting your personal information. This Privacy Statement explains what personal data we collect, how we use it, and the choices you have regarding your information.

Who We Are

Tower Products LLC is a leading manufacturer of pressroom chemistry and related products, headquartered in the United States. We serve customers primarily in the U.S. and also operate in Canada, Mexico, the Caribbean, Central America, and South America.

How We Collect Your Data

Most of the data we collect is provided directly by you. We may also receive your data indirectly from the following sources:

• Your employer, in the course of business interactions
• A distributor, agency, or partner acting on your behalf

We collect and process personal data when you:

For Business Purposes:

• Submit a contact form to request information
• Download product brochures via form submissions
• Communicate with us regarding an order or product
• Use our website or digital platforms
• Sign up for marketing content or updates

For Contact Purposes:

• Reach out to us via email, contact forms, or phone
• Interact with our social media profiles
• Visit our website, where we may collect technical data through automated means (cookies, tracking pixels, etc.)

What Data Do We Collect?

We may collect the following types of personal information:

• Identification data: Name, company name, job title, email address, phone number
• Business data: Company location, purchasing interest, request details
• Website and device data: IP address, browser type, usage behavior
• Marketing data: Email engagement (e.g., opens, link clicks)
• Any other information you voluntarily provide

How Do We Use Your Data?

Tower Products uses the collected personal data strictly for business-related purposes, including:

Business Purposes:

• Responding to inquiries and requests
• Providing product brochures or technical documents
• Managing customer or distributor relationships
• Supporting sales and marketing efforts
• Sending updates and promotional communications (with your consent)
• Improving website experience and functionality

Legal or Contractual Purposes:

• Enforcing legal agreements
• Complying with applicable laws and regulations
• Managing disputes or claims

How Do We Store and Protect Your Data?

We take appropriate technical and organizational measures to secure your data. These include:

• Secure hosting environments
• Access controls and employee training
• Encryption of certain communications
• Partnering with reputable service providers who adhere to strong data security practices

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected or as required by law.

Who Do We Share Data With?

We may share your information with the following, only when necessary and with appropriate safeguards:

• Authorized Tower Products personnel and affiliates
• Service providers assisting with website hosting, marketing, analytics, and customer communication
• Legal authorities, when required by law
• Prospective buyers or investors, in the event of a business transaction

We do not sell your personal data to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website traffic. Upon visiting our website, you will be presented with options to accept, reject, or customize your cookie preferences.

You may also control or delete cookies using your browser settings. Disabling cookies may affect site performance.

Your Data Protection Rights

Depending on your location, you may have the right to:

• Access a copy of your personal data
• Correct or update inaccurate information
• Request deletion of your data
• Restrict or object to certain types of processing
• Withdraw your consent at any time

To exercise your rights, please contact us at the email provided below. We will respond within the timeframe required by applicable law.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal data from children.

Do We Profile Your Data?

We may use tools to track website behavior and email interactions for the purpose of improving our communications and services. These may include:

• Cookies for session tracking and personalization
• Email open and click tracking

This data is used in aggregate to optimize our marketing and support efforts.

Changes to This Privacy Statement

We may update this policy periodically. Changes will be posted to this page with an updated effective date. If material changes are made, we may also notify you through other channels.

How to Contact Us

If you have any questions or concerns about this Privacy Statement or your personal data, please contact:

Tower Products LLC
2703 Freemansburg Ave,
Easton PA 18045

Email: info@towerproducts.com
Website: https://www.towerproducts.local